At Vishwakarma Engineering Works, we are committed to delivering our agricultural machinery and implements safely and on time. This Shipping & Delivery Policy outlines the terms related to order processing, transportation, and delivery of our products.
Orders are processed after confirmation of payment or as per agreed payment terms. Dispatch timelines may vary depending on product availability, production schedule, and order quantity.
Standard dispatch time is typically 2 to 7 working days, unless otherwise specified at the time of order.
Products are shipped through trusted transporters, logistics partners, or courier services depending on the size, weight, and delivery location. For heavy machinery and tractor implements, delivery is usually made through road transport services.
Shipping arrangements may be handled by Vishwakarma Engineering Works or as mutually agreed with the customer.
Delivery time depends on the destination location, transporter schedule, and external factors such as weather, road conditions, and regional restrictions.
Estimated delivery timelines are generally:
These timelines are approximate and not guaranteed.
Delivery is considered complete once the product is handed over to the customer, their representative, or the transporter at the delivery location.
Customers are responsible for arranging unloading equipment, labor, or machinery unless unloading service has been specifically agreed upon in advance.
Customers must inspect the product at the time of delivery. Any visible damage, shortage, or issue must be reported immediately and noted on the delivery receipt before signing.
Claims for transportation damage reported after delivery acceptance may not be considered.
Shipping or transportation charges may vary depending on product size, weight, quantity, and delivery location. These charges will be clearly communicated at the time of quotation or order confirmation.
Any additional charges such as loading, unloading, toll, or remote area delivery charges may be applicable where necessary.
While Vishwakarma Engineering Works makes every effort to deliver products on time, delays may occur due to circumstances beyond our control, including:
Vishwakarma Engineering Works will not be liable for delays caused by such external factors.
If delivery cannot be completed due to customer unavailability, incorrect address, or refusal to accept the shipment, additional transportation or storage charges may be applicable for re-delivery.
Requests to change the delivery address must be made before dispatch of the product. Address changes after dispatch may not be possible or may result in additional transportation charges.
For shipping or delivery-related queries, customers may contact:
Vishwakarma Engineering Works
Customer Support
Phone: 96871 96687
Email: vew.help@gmail.com
Address: RS no 671/2, Plot No. E6, Mahi Industrial Zone, Gondal Road, Bharudi Toll Plaza Road, Opp. Vadheshwar Temple, Near Taran Industrial Area, Kotada Sangani, Hadamtala, Rajkot, Gujarat - 360311
Please provide: